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sofTap™ Dimmer Switch, 700W Tru-Universal, White
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General Info
Color: White
Type: 3-Wire
Style: sofTap
Listing Agencies/Third Party Certifications
UL Standard: Yes
Depth (US): 1.79"
Length (US): 4.20"
Width (US): 1.77"
Technical Information
Load: Incandescent, Halogen, ELV, MLV, Fluorescent, CFL, LED
Watts: 700
Ul listed logo
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Rated 3 out of 5 by from Great product with poor QA I have been using LaGrand products on upscale renovations for awhile. Great product visually and mechanically. Have had to return switches to manufacturer or reseller three time over past five years. They should better test products prior to shipping. This is an overpriced high end product. The consumer has the right to expect perfection.
Date published: 2019-04-02
Rated 5 out of 5 by from Dim lighting I am so happy with the soft top dimmer switch that I had got last week the dimmer is very easy to use. There was no need for a professional installation as the instructions were very clear it actually worked on the first try, Something I’m not that familiar with After using it I plan on going buying more for my downstairs game room and are outside party room. It’s certainly can set the mood for whatever occasion with a push of a button
Date published: 2018-10-25
Rated 4 out of 5 by from sofTap™ Dimmer Switch, 700W Tru-Universal, White Received this switch about a week ago, installed switch overall it works great made very well good and solid no cheap materials only down side of it for me was wall plate does not sit flush on wall tried adjusting several times still sits from wall about 1/8'' to 3/16''
Date published: 2018-10-17
Rated 3 out of 5 by from great features allows for the adjustment of light easily and i like the it allows for any bulb type to be used with the dimmer switch. The install was simple and took under fifteen minutes and fit into already existing installation.
Date published: 2018-12-04
Rated 5 out of 5 by from Easy Customization We bought a handful of these dimmers for our new home. We could not be happier with their ability to help us customize our lighting in a number of our rooms. Easy installation and really enhance the look of our home!
Date published: 2019-01-01
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My electrician just installed 7 of these in our home and they are all extremely hot to the touch (180+). 4 of them are running six 10w cans, the rest are lower loads (one just a single 10w can). Reverse phase setting helped slightly. Anything else to try?

Asked by: ce11
I would suggest contacting adorne Technical Support to go over the installation and possible adjustments that can be made to the universal dimmers. adorne products 1.800.223.4185 opt 3 Mon - Fri: 8am - 8pm EST (excluding holidays) Email Us -
Answered by: Legrand Technical Support
Date published: 2019-07-30

I have a soft tap dimmer set up in a 3 way with a whisper switch at another location in a 3 way. The lights do not come on at all. I've installed according to the manual, do I need another dimmer switch on the other end for this to work?

Asked by: Luke N
The Softap dimmer is designed to be used with any 3way switch(not dimmer) for a 3way application. I would suggest contacting adorne Technical Support to try and troubleshoot your installation issue. adorne products 1.800.223.4185 opt 3 Mon - Fri: 8am - 8pm EST (excluding holidays) Email Us -
Answered by: Legrand Technical Support
Date published: 2019-07-16

Can the dimmer be paired with a wave switch for a three-way set up? Thank you.

Asked by: Nick
The Softap SP/3W dimmer can be used with any 3way switch but seeing the Wave switch is electronic, the following applies: When using True Universal Dimmer in a 3 way application, with an electronic switch (Soft Tap, Touch, or Wave), the HOT wire MUST be connected to the electronic switch, and the dimmer MUST be connected to the load. Reversing this wiring (HOT to Dimmer and LOAD to Switch ) will cause the switch to stop functioning. The switch requires 120 VAC to operate. When the voltage to the switch is lowered by using the dimmer, the electronics in the switch stop functioning. This only applies when using an electronic switch. A standard switch (Paddle, Push and Whisper, for example) is not effected.
Answered by: Legrand Technical Support
Date published: 2019-06-17

Are the Adorne dimmers compatible with this LED Downlight?? file:///C:/Users/JHarrington/Downloads/RDL_4RND_9_CTS-97_Downlighting%20Dimmer%20Compatibility.pdf

Asked by: Johnh315
We have not tested our Softap universal dimmer with RDL-Topaz recessed downlights but with the dimmer's available adjustments(forward/reverse phase and high/low end trim) it should control them without issue. This is from RDL/4RND/9/CTS-97 spec sheet: Dimmable with leading-edge incandescent or LED style dimmers.
Answered by: Legrand Technical Support
Date published: 2019-03-27

I have all touch magnesium switches. I need 3 dimmers. I can't find a 3 way touch dimmer in magnesium that I need. The soft touch does not have the glass face like the touch correct?

Asked by: Timothy
correct. we have no problem with 3-way soft touch dimmers. have also used soft touch dimmer wifi for area where there are 3 controls for hall lighting. programming can be a challenge but once done, it's great.
Answered by: mmfoss
Date published: 2019-01-23

Can the sofTap switches and dimmers be paired with Paddle switches and dimmers in 3-way configurations? (Obviously not double-dimmer circuits, but these three possibilities: Paddle + sofTap, Paddle Dimmer + sofTap, Paddle + sofTap Dimmer.)

Asked by: iamtheari
Yes You can use these Devices together. The Paddle products will work with our Non-wifi ready Softap products. Paddle + sofTap, (ASTP1532) Paddle Dimmer + sofTap,(ASTP1532) Paddle + sofTap Dimmer (ADTP703TU)
Answered by: Legrand Technical Support
Date published: 2018-10-25

I purchased & installed the SOFTAP™ DIMMER SWITCH, 700W TRU-UNIVERSAL. I am using a BULBRITE ~ LED Filament, 7W, 800 Lumens, 2700K, Medium Base, Fully Dimmable bulb. The light will NOT dim. Have I purchased the wrong dimmer or the wrong bulb?

Asked by: Dave44691
The dimmer that You are using is Our True universal dimmer. It is designed to dim a wide variety of bulbs. I would recommend calling into our tech support team at 1800 223 4185 and We can help troubleshoot these issues
Answered by: Legrand Technical Support
Date published: 2018-09-27

Can I control a 3 speed ceiling fan (or 4 speed if you consider “off” a speed) with this switch?

Asked by: Big Boy
No You cannot control a fan with this dimmer. This dimmer is made strictly for lighting loads. If You want to control the speed of the fan You would need to use our Paddle Fan speed control Model: AAFN4S16A
Answered by: Legrand Technical Support
Date published: 2018-06-26
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