Legrand Support During COVID-19 Crisis
Unfortunately, due to limited resources as a result of the COVID-19 crisis, live chat support is not currently available for the brand you are interested in. Please contact us through phone or email information listed below and we will be sure to answer your question.
Check out our extensive and ever-growing digital library of articles built to offer fast, self-serve answers to the most frequently asked questions about our products and solutions.
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Customer and Technical Support Information
| Brand | Customer & Sales Support | Technical Support | Other Info | |
|---|---|---|---|---|
| adorne collection | Phone: 844-957-3783 | 844-95-SERVE Fax: 800-223-4196 Mon-Fri: 8am - 6pm EST (excluding holidays) Email Us: legrand.cs@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon-Fri: 8am - 6pm EST (excluding holidays) Email Us: tech.support@legrand.us |
Limited Lifetime Warranty for Wiring Devices Limited Two-Year Warranty for Wireless Systems for the Home Limited Five-Year Warranty for LED Lighting | |
| Cablofil | Phone: 844-957-3783 | 844-95-SERVE Fax: 800-223-4196 Mon-Friday: 8am - 6pm EST (Excluding holidays) Email Us: US-MAS-SharedMail-Cablofil-Pricing@Legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon - Fri: 8am - 5pm EST (excluding holidays) Email Us: technical.support-cab@legrand.us |
Submit quotes and BOM questions here. | |
| Electrorack | Phone: 1-714-776-5420 Fax: 860.232.2062 Mon - Fri: 8am - 5pm EST (excluding holidays) |
Phone: 1-714-776-5420 Mon - Fri: 8am - 5pm EST (excluding holidays) |
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| Encelium | Phone: 1-888-531-7573, Option 1 Email us: enceliumcustomerservice@legrand.com | Phone: 1-888-531-7573, Option 1 Email Us: enceliumsupport@legrand.com | ||
| Legrand AV | Phone: 1-866-977-3901 Mon - Fri: 8:30am - 6:30pm EST | Legrand AV Tech Support | AV brands include: Chief, Da-Lite, Luxul, Middle Atlantic, Sanus, and Vaddio | |
| Legrand Canada | Phone: 844-977-3783 | 844-97-SERVE Fax: 1-905-760-1733 Mon- Fri: 8am – 5pm EST (excluding holidays) Email Us: support@legrand.ca |
Phone: 844-977-3783 | 844-97-SERVE Fax: 1-905-760-1733 Mon- Fri: 8am – 5pm EST (excluding holidays) Email Us: support@legrand.ca |
Canada address: 9024 Keele Street, Vaughan, Ontario L4K 2N2 Email us: Orders General Support Quotation Requests | |
| Legrand.us Online | Phone: 1-877-295-3472, Option 1 Mon - Fri: 8am - 6pm EST (excluding holidays) |
Phone: 1-877-295-3472, Option 1 Mon - Fri: 8am - 6pm EST (excluding holidays) |
FAQs | |
| Netatmo | Phone: 1-877-295-3472, Option 1 Mon - Fri: 8am - 6pm EST (excluding holidays) | Phone: 1-800-223-4185 Mon - Fri: 8am - 6pm EST Email Us: tech.support@legrand.us | Security Products Weather Products Air Quality Products | |
| Nuvo | Phone: 844-957-3783 | 844-95-SERVE Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: customer.support@legrand.us |
Phone: 1-800-223-4162, Option 3 Mon - Fri: 8am - 5pm EST (excluding holidays) Email Us: technicalsupport@nuvotechnologies.com |
Warranty for Player Portfolio Warranty for Non-Player Portfolio Warranty for Architectural Speakers End-User License Agreement | |
| On-Q | Phone: 844-957-3783 | 844-95-SERVE Fax: 800-223-4196 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: customer.support@legrand.us |
Phone: 1-800-223-4162, Option 3 Mon - Fri: 8am - 5pm EST (excluding holidays) Email Us: technical.support-hs@legrand.us |
1 Year Limited Extended Warranty 25 Year Limited Warranty - Network Cabling Limited Lifetime Warranty - Legrand Home Products | |
| Ortronics | Phone: 1-800-934-5432 Fax: 860-405-2974/2992 Mon - Fri: 8am - 5pm EST (excluding holidays) Email Us: customerservice.dat@legrand.us |
Phone: 1-800-934-5432, Option 3 Mon - Fri: 8am - 5pm EST (excluding holidays) Email Us: Techsupport.ortronics@legrand.us |
Warranty Brochure - Global Datacom Warranty Summary Detailed Warranty Statements | |
| Pass & Seymour | Phone: 844-957-3783 | 844-95-SERVE Fax: 800-223-4196 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: customer.support@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: tech.support@legrand.us |
Limited One Year Product Warranty | |
| Quiktron | Phone: 1-800-361-0471 Fax: 860-326-0658 or 641-932-3509 Mon - Thu: 8am - 6pm CST Friday: 8am - 5pm CST (excluding holidays) Email Us: us-alb-group-sales-albia@legrand.us |
Phone: 1-800-361-0471 Mon - Thu: 8am - 6pm CST Friday: 8am - 5pm CST (excluding holidays) |
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| radiant collection | Phone: 844-957-3783 | 844-95-SERVE Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: customer.support@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: tech.support@legrand.us |
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| Residential Shading Systems | Phone: 1-800-555-9891 - Option 2 then Option 2 Mon – Fri: 8am – 6pm CST (excluding holidays) Email Us: shadingcsr@legrand.com | Phone: 1-800-555-9891 - Option 2 then Option 3 Mon – Fri: 8am – 6pm CST (excluding holidays) Email Us: shadingtech@legrand.com | ||
| Commercial Shading Systems | Phone: 1-833-546-4291 - (toll free) Mon – Fri: 8am – 6pm CST (excluding holidays) Email Us: shading.cs@legrand.com | Phone: 1-800-879-8585 Option 3 then Option 2 | ||
| Smart Lighting | Phone: 877-833-3303 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: smartlights@legrand.us |
Phone: 877-833-3303 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: smartlights@legrand.us |
adorne Warranty Netatmo FAQ |
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| Vantage | Phone: 1-800-555-9891 - Option 1 then Option 2 Mon – Fri: 8am – 6pm CST (excluding holidays) Email Us: vantagecsr@legrand.com |
Phone: 1-800-555-9891 - Option 1 then Option 3 Mon – Fri: 8am – 6pm CST (excluding holidays) Email Us: vantagetech@legrand.com |
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| Wattstopper | Phone: 1-800-879-8585, Option 1 Mon - Fri: 7am - 7pm CST (excluding holidays) |
Phone: 1-800-879-8585, Option 3 Mon - Fri: 7am - 7pm CST (excluding holidays) |
Startup Request Lighting Control Services Training Request Ordering Terms & Conditions RMA Tech Support Brand Portal - Wattstopper Wattstopper Knowledgebase Service Center | |
| Wiremold | Phone: 844-957-3783 | 844-95-SERVE Fax: 860-232-2062 Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: customer.support-wm@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon - Fri: 8am - 6pm EST (excluding holidays) Email Us: technical.support@legrand.us |