Legrand Customer and Technical Support
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Customer and Technical Support Information
| Brand | Customer & Sales Support | Technical Support | Other Info | |
|---|---|---|---|---|
| adorne collection | Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: legrand.cs@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: tech.support@legrand.us |
Limited Lifetime Warranty for Wiring Devices Limited Two-Year Warranty for Wireless Systems for the Home Limited Five-Year Warranty for LED Lighting | |
| C2G | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) Email Us |
Mon – Fri: 8:30am – 6:00pm EST Email Us: av.c2g.techsupport@legrand.com |
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| Cablofil | Phone: 844-957-3783 | 844-95-SERVE Mon – Friday: 8:00am – 6:00pm EST (Excluding holidays) Email Pricing: US-MAS-SharedMail-Cablofil-Pricing@Legrand.us Email Customer Service: Cablofil.cust-service@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 5:00pm EST (excluding holidays) Email Us: technical.support-cab@legrand.us |
Submit quotes and BOM questions here. | |
| Chief | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) Email Us |
Mon – Fri: 8:30am – 6:00pm EST Email Us: av.chief.techsupport@legrand.com |
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| Connectrac | Phone: 1-877-480-5637 Mon – Fri: 8:00am – 6:00pm (excluding holidays) E-mail Customer Service | Phone: 1-877-480-5637 Mon – Fri: 8:00am – 6:00pm (excluding holidays E-mail Technical Support | ||
| Da-Lite | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) Email Us |
Mon – Fri: 8:30am – 6:00pm EST Email Us: av.da-lite.techsupport@legrand.com |
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| Encelium | Email Us: enceliumcustomerservice@legrand.com | Phone: 1-888-531-7573, Option 1 Email Us: enceliumsupport@legrand.com | ||
| Finelite | Phone: 510-441-1100 Hours: 8:00am – 5:00pm PST (excluding holidays) Email Us: customerservice@finelite.com | Phone: 510-441-1100 Hours: 8:00am – 5:00pm PST (excluding holidays) Email Us: customerservice@finelite.com | Contact Us Find An Agent | |
| Focal Point | Phone: 773-247-9494 Mon – Fri: 8:00am – 5:00pm CST (excluding holidays) Email Us: info@focalpointlights.com or acoustic.solutions@focalpointlights.com | Phone: 773-247-9494, Option 2 Mon – Fri: 8:00am – 5:00pm CST (excluding holidays) Email Us: fieldservice@focalpointlights.com | Find An Agent Additional Contacts & Resources | |
| Kenall | Phone: 262-891-9700, (800) 4-KENALL (800-453-6255) Hours: 7:30am – 4:30pm CST Email Us: info@kenall.com | Phone: 262-891-9700 Hours: 7:30am – 4:30pm CST Email Us: fieldservice@kenall.com | Looking for Pricing? Find a Rep | |
| Legrand AV (general) | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST | Mon – Fri: 8:30am – 6:00pm EST Email Us: av.techsupport@legrand.com | AV brands include: C2G, Chief, Da-Lite, Luxul, Middle Atlantic, On-Q, Sanus, and Vaddio | |
| Legrand Cabinets and Containment | Contact Us | Contact Us | ||
| Legrand Canada | Phone: 844-977-3783 | 844-97-SERVE Mon – Fri: 8:00am – 5:00pm EST (excluding holidays) Email Us: support@legrand.ca |
Phone: 844-977-3783 | 844-97-SERVE Mon – Fri: 8:00am – 5:00pm EST (excluding holidays) Email Us: support@legrand.ca |
Canada address: 9024 Keele Street, Vaughan, Ontario L4K 2N2 Email us: Orders General Support Quotation Requests | |
| Legrand Data Infrastructure | Phone: 1-800-934-5432 Fax: 860-405-2974/2992 Mon – Fri: 8:00am – 5:00pm EST (excluding holidays) Email Us: productspecialist.DAT@legrand.us |
Phone: 1-800-934-5432, Option 3 Mon – Fri: 8:00am – 5:00pm EST (excluding holidays) Email Us: Techsupport.ortronics@legrand.us |
Warranty Brochure - Global Datacom Warranty Summary Detailed Warranty Statements | |
| Legrand.us Online Shopping | Phone: 1-877-295-3472, Option 1 Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Submit Question or Issue |
Phone: 1-877-295-3472, Option 1 Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Submit Question or Issue |
FAQs | |
| Luxul | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) Email Us |
Mon – Fri: 8:30am – 6:00pm EST Email Us: av.luxul.techsupport@legrand.com |
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| Middle Atlantic | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) Email Us |
Mon – Fri: 8:30am – 6:00pm EST Email Us: av.middleatlantic.techsupport@legrand.com |
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| Netatmo | Contact Us | Contact Us | Security Products Air Quality Products | |
| Nuvo | Mon – Fri: 8:30am – 6:00pm EST Email Us: technical.support-hs@legrand.us |
Warranty for Architectural Speakers End-User License Agreement | ||
| OCL | Phone: 314-863-1895 Hours: Mon – Fri: 8:00am – 5:00pm CTL Email Us: hello.ocl@ocl.com | Phone: 314-863-1895 | Need a quote? Email us at OCL-Quotes@ocl.com Looking for an OCL representative near you? | |
| On-Q | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) |
Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) Email Us: av.onq.techsupport@legrand.com |
1 Year Limited Extended Warranty 25 Year Limited Warranty - Network Cabling | |
| Ortronics | Email Us: us-nwl-sm-dat-customer-service@legrand.us | Email Us: us-nwl-grdl-dcd-ent-productspecialist@legrand.us | ||
| Pass & Seymour | Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: customer.support@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: tech.support@legrand.us |
Limited One Year Product Warranty | |
| Pinnacle | Phone: 303-322-5570 Hours: 8:00am – 5:00pm MST Email Us: sales@pinnacle-ltg.com | Phone: 303-322-5570 Hours: 8:00am – 5:00pm MST Email Us: post-sales-resolution@pinnacle-ltg.com | Find a rep orders@pinnacle-ltg.com quotes@pinnacle-ltg.com For Lighting Calcs, contact Inside Sales | |
| Quiktron | Phone: 1-800-361-0471 Fax: 860-326-0658 or 641-932-3509 Mon – Thu: 7:00am – 6:00pm CST Friday: 7:00am – 5:00pm CST (excluding holidays) Email Us: us-alb-group-sales-albia@legrand.us |
Phone: 1-800-361-0471 Mon – Thu: 7:00am – 6:00pm CST Friday: 7:00am – 5:00pm CST (excluding holidays) |
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| radiant collection | Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: customer.support@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: tech.support@legrand.us |
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| Raritan | Contact Us | U.S./Canada/Latin America (Available from 8:00am – 8:00pm local time from Monday through Friday) Phone: (800) 724-8090 or 732-764-8886 For Technical Support: Press 6 For Software License Key questions: Press 4 Fax: (732) 764-8887 Email: All other: tech@raritan.com | ||
| Residential Shading Systems | Phone: 1-800-555-9891 - Option 2 then Option 2 then Option 2 Mon – Fri: 8:00am – 6:00pm CST (excluding holidays) Email Us: shadingcsr@legrand.com | Phone: 1-800-555-9891 - Option 2 then Option 3 Mon – Fri: 8:00am – 6:00pm CST (excluding holidays) Email Us: shadingtech@legrand.com | ||
| Commercial Shading Systems | Phone: 1-800-555-9891- Option 2 then Option 2 then Option 1 Mon – Fri: 8:00am – 6:00pm CST (excluding holidays) Email Us: shading.cs@legrand.com | Phone: 1-800-555-9891 Option 2 then Option 3 Email Us: shadingtech@legrand.com | ||
| Sanus | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) |
Mon – Fri: 9:30am – 7:00pm EST |
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| ServerTech | Email Us: sales@servertech.com Phone: 775-284-2000 | Phone: 1-800-835-1515 Submit a Support Ticket | ||
| Starline | Hours: 8:30am – 5:00pm EST Phone: 1-724-597-7800 Email Us: info@starlinepower.com | Contact Us | ||
Smart Lighting with Netatmo |
Phone: 877-833-3303 Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: smartlights@legrand.us |
Phone: 877-833-3303 Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: smartlights@legrand.us |
adorne Warranty Smart Lighting with Netatmo FAQ |
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| Vaddio | Phone: 1-866-977-3901 Mon – Fri: 8:30am – 6:00pm EST (excluding holidays) |
Mon – Fri: 8:30am – 6:00pm EST Email Us: av.vaddio.techsupport@legrand.com |
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| Vantage | Phone: 1-800-555-9891 - Option 1 then Option 2 Mon – Fri: 8:00am – 6:00pm CST (excluding holidays) Email Us: vantagecsr@legrand.com |
Phone: 1-800-555-9891 - Option 1 then Option 3 Mon – Fri: 8:30am – 6:00pm CST (excluding holidays) Email Us: vantagetech@legrand.com |
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| Wattstopper | Phone: 1-800-879-8585, Option 1 Mon – Fri: 7:00am – 6:00pm CST (excluding holidays) Email Us: West: BCS-WES-CustomerService@legrand.com Central North: BCS-CEN-CustomerService@legrand.com North East: BCS-NEA-CustomerService@legrand.com International: bcs-int-customerservice@legrand.com |
Phone: 1-800-879-8585, Option 3 Mon – Fri: 7:00am – 6:00pm CST (excluding holidays) |
Startup Request Lighting Control Services Training Request Ordering Terms & Conditions RMA Tech Support Brand Portal - Wattstopper Wattstopper Knowledgebase Service Center | |
| Wiremold | Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: customer.support-wm@legrand.us |
Phone: 844-957-3783 | 844-95-SERVE Mon – Fri: 8:00am – 6:00pm EST (excluding holidays) Email Us: technical.support@legrand.us |