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On-Q Support


On-Q provides innovative, practical home technology and structured wiring products, systems, and solutions.



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Authorized Resellers

Please be advised against use of unauthorized resellers when purchasing On-Q solutions for home networking, control, and communication. Legrand is dedicated to continuing the quality provided through our design and manufacturing processes by authorizing resellers who have been trained in credibly representing and supporting our products. All On-Q products are warranted exclusively when purchased through authorized resellers. To ensure you are working with an approved reseller or website, please see our listing of installers and authorized internet resellers, or contact customer service.


Technical Support FAQs

Customer Service

(800) 223-4162, Option #2 or (844) 334-8044

8:00 a.m. - 5:00 p.m. EST (M-F)

Technical Support

(717) 546-5412 or (800) 223-4162, Option #3

8:00 a.m. - 6:30 p.m. EST (M-F)

Service Center

Access the Legrand Service Center by clicking here.

Contact Form

Note: When submitting technical questions please include the product name and number.

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